Petelinka
Less negative, more positive
Task
Improve the brand’s online reputation.
Solution
- Round-the-clock monitoring of brand and product mentions.
- Responding to negative feedback on behalf of the brand.
- Review management.
- Removal of paid-for negative content.
- Starting positive discussions on forums and social media.
Result
-
14% → 3% share of negative mentions, 2018 → 2021
-
8% → 30% share of positive mentions, 2018 → 2021
What shall we build together?
Tell us what you want to launch or improve. We’ll discuss the task and suggest the next step.